Intercom MCP Server

MCP server for Intercom. Lets AI agents search and read conversations and contacts, retrieve message history, and query help-center articles via the Intercom API. Useful for support analytics, conversation summarization, and building assistants that reason over customer communications.

{
  "mcpServers": {
    "intercom": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-intercom"
      ],
      "env": {
        "INTERCOM_ACCESS_TOKEN": "<YOUR_INTERCOM_ACCESS_TOKEN>"
      }
    }
  }
}

{
  "type": "object",
  "required": [
    "query"
  ],
  "properties": {
    "query": {
      "type": "string",
      "description": "Search query"
    }
  }
}

{
  "type": "object",
  "required": [
    "conversation_id"
  ],
  "properties": {
    "conversation_id": {
      "type": "string",
      "description": "Intercom conversation ID"
    }
  }
}